Tech Talk Support
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Activity overview
Latest activity by Tech Talk Support-
Tech Talk Support created an article,
Sample article using HTML Format
Heading 1This is a bold statement in HTML!Item 1Item 2Item 3Here's a link to Zendesk.
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Tech Talk Support created an article,
Sample Article Title 5
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Cente...
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Tech Talk Support created an article,
Sample Article Title 2
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Tech Talk Support created an article,
Sample Article Title 2
# Heading 1 This is a **bold** statement in Markdown! - Item 1 - Item 2 - Item 3 Here's a link to [Zendesk](https://www.zendesk.com).<h1>Hello</h1> <p>Testing </p># Hello
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Tech Talk Support created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Tech Talk Support created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Tech Talk Support created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Tech Talk Support created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Tech Talk Support created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Tech Talk Support created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...